BSH Home Appliances

Home Connect & Future Living

With our comprehensive expertise in software develop­ment, software architecture consulting and UX/UI design, we have established our­selves as a holistic development partner for the multi-national BSH Group.

Home Connect is the world’s first platform that allows home appliances from different brands to be controlled using a single app. UXMA has been supporting BSH Hausgeräte GmbH in the user-centered implementation of this product since the start of the partnership.
  • 30.000+

    person-days experience in the smart home sector

  • since 2011

    extensive partnership

  • 10+

    international development teams

Home Connect is the world’s first platform that allows home appliances from different brands to be controlled using a single app. UXMA has been supporting BSH Hausgeräte GmbH in the user-centered implementation of this product since the start of the partnership.
  • 30.000+

    person-days experience in the smart home sector

  • since 2011

    extensive partnership

  • 10+

    international development teams

Substantial added value for the user

The Home Connect App offers the user a wide range of intuitive solutions that make everyday household tasks more efficient. The app integrates the entire networked household appliance portfolio – from oven, cooker and extractor hood to dishwasher, refrigerator, washing machine and dryer to fully automatic coffee machine and vacuum cleaner robot – securely and across all brands.

Monitoring household appliances and controlling them remotely while on the move is only the first step. The main focus is on understanding the actual needs of users and providing the right answers with the development of intelligent systems: Leave the washing machine to choose the optimum program, have your favourite coffee served automatically in the morning when you wake up, and rely on the dishwasher to automatically reorder dishwasher tabs in good time. These are just a few of the scenarios that have long since become reality thanks to Home Connect.

Monitoring household appliances and controlling them remotely while on the move is only the first step. The main focus is on understanding the actual needs of users and providing the right answers with the development of intelligent systems: Leave the washing machine to choose the optimum program, have your favourite coffee served automatically in the morning when you wake up, and rely on the dishwasher to automatically reorder dishwasher tabs in good time. These are just a few of the scenarios that have long since become reality thanks to Home Connect.

Informative graphic in which the Home Connect logo is in the middle and is connected by lines to various household appliances and associated brands. The brands are: Constructa, Gaggenau, NEFF, Thermador, Bosch and Siemens.

Agile multi-project management: many projects inside one project

Behind the overall project are around 60 individual topics from the IoT sector each year. Each of these topics has its own requirements and stakeholders and is handled individually by the international team.

UXMA supports BSH in the development of a concept which integrates interaction and operating for the entire household appliance portfolio, the design of a brand-neutral, modern look and feel as well as the implementation of the app for iOS/Android – natively as well as in web technologies, backend and frontend.

Collage of the graphic components of the Home Connect app, which ranges from icons and buttons to illustrations and time pickers.

A strong design system for all areas of application

The overarching task in all sub-segments: not to create 60 apps from the 60 individual topics, but to understand Home Connect as a user-centered ecosystem. A task that represents a challenge for UX design as well as software development and the overarching software architecture. In addition to working on the content of the respective topics, the development partnership relies on transparency, agile approaches and, above all, empathy and the right management tools to manage a project that is complex and extensive.

Collage of icons, buttons and Home Connect logo, which shows that all elements are based on a design grid and remain flexible at the same time.

Accessibility as an opportunity

Regardless of whether restrictions and the resulting barriers are permanent, temporary or situational: The goal of accessibility is to remove barriers or prevent them from arising in the first place.

As a value-driven company, UXMA sees accessibility as an important part of designing outstanding and sustainable products. It is our declared goal to make Home Connect equally accessible to all people. In other words, this means proactively identifying barriers and comprehensively recording influencing factors and places of use. The results will benefit both the new user groups and all existing users.

Collage of illustrations of people and smart devices as well as views of the Home Connect app.
The home at a glance, thanks to operation beyond device boundaries.

The future has only just started

More than ever, we are driven by our ambition to develop an inspiring system for living at home. Research in the context of artificial intelligence and machine learning is part of UXMA’s self-image. Only through innovative products, intelligent systems and communicating services will life in the future be so unburdening, individual and sustainable.

Carolin Town Software Domain Lead / Authorized officer and UXMA project manager for this project

  • 30.000+

    person-days experience in the smart home sector

  • since 2011

    extensive partnership

  • 10+

    international development teams

Cases

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