Digital Component in Craft Trades [Part I]

How do we achieve digitalization for a product area? To provide insight into how we work, we are highlighting the skilled trades sector and showing how we arrive at smart digital solutions in a series of articles. The first step is researching and designing digital concept approaches.

Sketches of digital concept approaches for the craft sector

What defines Craftsmanship?

We delve into the subject with the help of comprehensive research and shed light on the diverse tasks involved in DIY. When designing a room, it is often necessary to drill precisely in order to position objects such as shelves, pictures, or kitchen cabinets accurately. This can present a wide variety of challenges, from choosing the right tool to material obstacles such as cavities in old buildings or drilling through tiles. Another requirement is being able to drill holes by hand or with the aid of guide systems.

In a process analysis, we now take a closer look at how drilling is carried out. First, the object is analyzed and the number and position of the holes and their spacing are noted. Next, a reference for the positioning of the holes is determined. This is measured and marked. The material properties are checked and the appropriate connection technology and the right tool are selected.

Who are the Users?

As part of our target group analysis, we have identified ambitious DIY enthusiasts as our main target group. They strive for clean and precise results without wanting to get too bogged down in technical details. They typically work with materials such as concrete, plasterboard, metal, wood, or masonry and value high-quality tools. Their focus is on the finished product—the result should look professional. Technical assistance is welcome, provided it is intuitive to use and increases convenience. Therefore, when designing digital concepts, we will concentrate on meeting these expectations and needs of our target group.

Where are the Opportunities?

Following the analysis, we move into an initial creative phase and open up spaces for ideas. With the insights we have gained, we can now create digital concept approaches. The focus is on reducing complexity for users and maximizing productivity. Sketches are used to visualize and further refine the approaches.

The conceptual approaches range from AR planners to tool projection. For example, a digital plan could make work easier and help to avoid mistakes. One possibility would be an app or software that visually displays the entire drilling process and helps to plan the exact positions and distances. A digital assistance system that shows the precise positioning and the correct angle for drilling could also be useful.

Sketches von einem möglichen digitalen Helfer auf einem Tablet für die Vermessung von Bohrungen

User-Friendliness as a Key Factor

Overall, “ease of use” is a key factor that determines the value and appeal of tools. User-friendly devices enable DIY enthusiasts to carry out their work more precisely, safely, and efficiently, thereby contributing significantly to the quality and professionalism of the results.

In the upcoming articles in this series, we will discuss further steps in product development and describe how we are giving concrete shape to the vision of digitalization in the skilled trades.

  • Sketches of a drill with sensor ring and the position of the ring on the machine

    Part II – Ideation

    After initial conceptual approaches, we will delve deeper into the ideation phase in the next step and describe how we are refining our vision.

  • Part III – Storytelling

    The finished product concept is embedded in storytelling and an outlook for further steps is provided.

Insights

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